Return Policy:

We do our very best to make you happy and strive to maintain accurate product photos. However, please do not make your purchase decision based on the colors you see on screen. We cannot guarantee an exact match in color and finishes due to photography techniques, lighting conditions, and especially varying screen calibrations.

To return an item, please email us at sales@thegioinailsalon.com and inform us of the reason. We will provide further instructions. Returns will not be accepted without prior authorization. Items that are returned will be issued a store credit towards a purchase of your next item. A customer is responsible for any associated shipping charges.

Return Guidelines

– Items must be returned within 10 days of receiving it
– All items must be in the original packaging, and in good condition.
– All shipping cost are the responsibility of the buy and is non- refundable.
– Upon inspection, the item has to be in resalable condition.

*Note: Returned products will be inspected and if items are determined to be used, damaged or tampered with, will be non-refundable. Refunds will be issued as store credit.

Non-Returnable Items

Items with any of the following conditions cannot be returned:
-Items with broken product seals
-Items that are subject to Manufacture’s Return Policy or Warranty

(This mainly includes electronic devices which are the duty of the customer to resolve with the manufacturer.)
-Items that have been damaged through customer use or abused

Exchanges

Exchanges will be treated the same as a return and will follow the same guidelines. Upon receiving your return items, we will issue you store credit for you to place an order on the item you wish to exchange for. Please note you are responsible for all additional shipping charges.

Please send all returns to:
THEGIOINAILSALON.COM
331 Bella Vida Blvd
Orlando, FL 32828

Shipping & Handling:

At the present time, THEGIOINAILSALON.COM Provide DHL, FedEx, and USPS shipping. All packages shipped to the USA and International destinations will have tracking information. Orders placed by 5:00pm PST generally ship next day Monday-Friday. All orders are processed upon receipt. Most orders are shipped within 1 to 5 business days of receiving your order. No orders are processed or shipped on Saturdays or Sundays.

We provide a Flat rate for $9.95,

FREE SHIPPING on all orders over $99 (after all discounts and before taxes and shipping) within the United States only. THEGIOINAILSALON.COM reserves the right to end or make any changes with this promo anytime. Orders over $100 will require a signature confirmation when delivered.

*If no one is home to receive the package, please contact your local postal to arrange delivery.

We will send you an email notification(s) once your order(s) have shipped. You can also verify this information by visiting our website and logging into your account to view your order details

My tracking number says that my package was delivered, but I have not received it. What do I do?
We suggest you check your local post offices because sometimes they hold a package. If you are still having trouble locating your package, please email us and we will help resolve the issue.

*Please verify your address before placing your order. We will not be responsible if the address you provided is undeliverable and return back to us. If the package is returned back to us due to “undeliverable address”, we can re-ship your package at your cost.